Support

At BAL not only can you trust our quality products, we back this up with comprehensive product support on the phone, online and on the road.

Support1

Our free Technical Advisory Services is at your disposal to answer any query regarding your tiling project. Handling 50,000 queries annually, our team is always on hand to provide free assistance, advice and specifications for all types of installations.

What’s more, BAL is the only UK tile adhesive manufacturer to have specialist Product Support Technicians (PSTs) covering the whole the UK.

As ex-tilers themselves, our PSTs are in the perfect position to answer your queries. If you’ve experienced a problem with your tiling installation, our PSTs can be trusted to offer practical and dependable on-site solutions. We even have the option to send samples away for independent laboratory analysis to find the cause of any problems.

Contact the BAL Professional Enquiry Line on:

0845 600 1 222

(Calls charged at local rate)

For All General Enquiries call:

01782 591 120