At BAL not only can you trust our quality products, we back this up with comprehensive support on the phone, online and on the road for you and your customers.
BAL is the only UK tile adhesive manufacturer to have specialist Product Support Technicians (PSTs). Covering the whole of the UK, BAL PSTs offer practical knowledge and on-site project advice and training
As ex-tilers themselves, our PSTs are in the perfect position to answer queries from you or your customers. If your customers have experienced a problem with their tiling installation, our PSTs can be trusted to offer dependable solutions and remedies. We even have the option to send samples away for independent laboratory analysis to find the cause of the problem.
Our PSTs can also provide on-site training for retail staff at your branches on any product or installation process.