When you’re designed a project, what you want most is the reassurance that the tile products you’ve specified won’t fail. At BAL not only can you trust our quality products, we back this up with comprehensive support on the phone, online and on the road.
BAL is the only UK tile adhesive manufacturer to have specialist Product Support Technicians (PSTs). Covering the whole of the UK, BAL PSTs are always ready to visit your project and give practical, experienced-based consultations.
If you’ve experienced a problem on your tiling installation, you can trust our PSTs to offer dependable solutions and remedies. What’s more, we’ll even send samples away for independent laboratory analysis to find the cause of the problem.
Our PSTs can also provide on-site training in the use of our specified product for contractors and subcontractors working on your project. So if you require our assistance, start by calling our Technical Advisory Service.